Shangri-la Surabaya - Surabaja
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Shangri-la Surabaya
Surabaja Jl. Mayjend Sungkono 120
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
No. of rooms
357
WiFi
Pool
Spa/wellness
Parking
Meals
facilities
Playground
We speak
ID
8.8/10
Strategically situated near Ciputra World, Pakuwon Mall and Surabaya Town Square, the 5-star Shangri-la Surabaya provides a free-form outdoor pool, a spa centre with a sauna and tropical landscapes. Free WiFi and free wired internet are provided throughout the property. The property also offers free scheduled shuttle service to nearby shopping malls.
Blending Asian and Javanese elements, the air-conditioned rooms at Shangri-la Surabaya are equipped with a flat-screen TV, DVD player and a personal safe. En suite bathrooms have a bathtub, as well as bathrobes and slippers.
Other facilities at Shangri-la Surabayaspacious parking space and 6 meeting rooms. Guests can enjoy a game of tennis at the 3 on-site courts, or relax by the pool under the surrounding palm trees. Golf outings at one of the nearby championship courses can be arranged with the hotel staff.
Shangri-la Surabaya has direct access to the airport highway and is a 20-minute drive from Juanda International Airport. Airport transfers and car rentals are available at an extra charge.
The hotel day starts from hour 14:00 and ends at 12:00.
Children’s Meal Policy forShangri-La Circle Members
When accompanied by a dine-in adult, up to 2 children of registered in-house hotel guests at the age of 6 and below can enjoy buffet meals at the all-day dining venues at no additional charge. Additional children at the age of 6 and below andchildren who are above 6 years of age but under 12 years of age will receive a 50% discount on the adult buffet price. Registered in-house hotel guests can alsoShangri-La Circle at any time during their stay to enjoy the meal plan. Children of non-registered walk-in guests under the age of 12 will receive a 50% discount on buffet meals at the all-day dining outlets.Guests are required to show a photo identification and credit card upon check-in. Please note thatSpecial Requests are subject to availability and additional charges may apply.
Deluxe King Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Executive King Room. Offering larger space and panoramic views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom. ;
Horizon Deluxe King Room. Located in higher floor with city view, this room features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Horizon Executive King Room. Located in higher floor with panoramic city view, this room offers larger space. It features free access to Horizon Club Lounge accessguest can enjoy breakfast at lounge and evening cocktails. ;
Executive Suite. Offering much larger space and panoramic views of the city, this suite has a work station and a seating area with a sofa. It comes with air conditioning, a flat-screen cable TV, minibar and teacoffee-making facilities. En suite bathroom has a bath, a hairdryer, robes and free amenities. Guests enjoy executive lounge access. ;
Deluxe Twin Room. Offering views of the city, this air-conditioned room comes with a flat-screen cable TV, minibar and teacoffee-making facilities. A hairdryer, robes and free amenities are provided in the en suite bathroom.
Delivered food is securely covered
Shuttle service (free)
Movie nights
Key card access
Kids' pool
Shuttle service
Guests have the option to cancel any cleaning services for their accommodation during their stay
Free WiFi
Invoice provided
Massageadditional charge
Games room
Toilet with grab rails
Kids' outdoor play equipment
Physical distancing rules followed
Daily housekeeping
Currency exchange
Security alarm
Tennis court
Shallow end
Sauna
Staff follow all safety protocols as directed by local authorities
Trouser pressadditional charge
Picnic area
All plates, cutlery, glasses and other tableware have been sanitized
Screens or physical barriers placed between staff and guests in appropriate areas
Valet parking
Hot tub/Jacuzzi
Airport shuttle
Fire extinguishers
Foot bath
Tennis equipmentadditional charge
Airport shuttle (additional charge)
Allergy-free room
Lift
Cashless payment available
Kids' club
Parking
Barber/beauty shop
Accessible parking
Kid-friendly buffet
Fitness centre
Air conditioning
Tour desk
Room service
Fitness
Laundryadditional charge
Bar
Packed lunches
Guest accommodation sealed after cleaning
Internet services
Car hire
Airport drop offadditional charge
Live music/performance
Smoke alarms
Sun terrace
Designated smoking area
Golf course (within 3 km)additional charge
Hand sanitizer in guest accommodation and key areas
Children's playground
ATM/cash machine on site
First aid kit available
CCTV outside property
Pool bar
Swimming pool
Shared stationery such as printed menus, magazines, pens, and paper removed
Physical distancing in dining areas
Sun loungers or beach chairs
Spa and wellness centre
Facilities for disabled guests
Fitness/spa locker rooms
Emergency cord in bathroom
Snack bar
Garden
Shuttle service (additional charge)
Airport pick upadditional charge
Linens, towels and laundry washed in accordance with local authority guidelines
Luggage storage
24-hour front desk
Ironing serviceadditional charge
Contactless check-in/check-out
Outdoor pool (all year)
Safety deposit box
Use of cleaning chemicals that are effective against Coronavirus
Swimming Pool
Spa/wellness packages
Guest accommodation is disinfected between stays
Outdoor pool
Free parking
Spa lounge/relaxation area
Face masks for guests available
WiFi available in all areas
Restaurant
Express check-in/check-out
24-hour security
Dry cleaningadditional charge
Spa facilities
Parking on site
CCTV in common areas
Breakfast in the room
Concierge service
WiFi
Food can be delivered to guest accommodation
Breakfast takeaway containers
Nightclub/DJadditional charge
Non-smoking rooms
Process in place to check health of guests
Meeting/banquet facilitiesadditional charge
Water slide
Fax/photocopyingadditional charge
Sun umbrellas

